Privacy Policy

1. Who we are

Prozora ("we", "us") is a digital studio based in Hyderabad, Pakistan, providing web development, UI/UX design, video editing, SEO, social media marketing, and chatbot integration services. This policy explains what we collect when you use this website and how we use it.

2. Information we collect

We collect information you choose to give us, including:

• Contact form data: name, email, company, website, phone, budget, timeline, the service you're interested in, country, your message, and any files you attach.
• Analytics data: aggregated, anonymised usage statistics (pages visited, device type, approximate location) through Google Analytics.
• Preferences: your theme preference, stored locally in your browser.

3. How we use your information

• To respond to your enquiries and prepare quotes.
• To communicate with you about your project.
• To understand how the site is used and improve it.
• To contact you about our services if you've asked us to (you can opt out at any time).

4. Where your data is stored

We use a small set of trusted processors:

• Sanity — contact form submissions (leads) are stored in a Sanity-hosted database.
• Resend — sends lead notifications to our team email.
• Vercel — hosts this website.
• Google Analytics — usage analytics.

Contact form submissions may include the files you attach; these are stored by Sanity. We do not sell your personal data.

5. How long we keep it

Lead information is kept for as long as needed to serve your enquiry and provide follow-up, and then deleted when you ask us to.

6. Your rights

You may request a copy of the data we hold about you, ask us to correct or delete it, or object to how we process it. To exercise any of these rights, email us at prozoratech@gmail.com.

7. Cookies & analytics

We use Google Analytics to understand site usage. Analytics cookies are subject to Google's own privacy policy. Your browser also allows you to block or clear cookies at any time.

8. Links to other sites

This site links to external services (e.g. WhatsApp, LinkedIn, GitHub). We are not responsible for their privacy practices — check their policies before providing them with your data.

9. Changes to this policy

We may update this policy from time to time. The latest version is always published on this page with its date.

10. Contact

Questions about this policy? Email prozoratech@gmail.com.